Working for LBG Hotels means working on innovative hospitality concepts in a young and motivated team. We refer to our employees as LBG Heroes and we foster their personal and professional development in order to help us both grow. LBG Hotels is a friendly rebel that never sits still. Do you share our mentality? If so, come and help us develop and implement innovative plans. Do you have what it takes?

City host LBG Hotels, Maastricht (part-time or fulltime)

a.k.a. Guest Happiness Server

Part-time or full-time (up to 38 hours)
Location: Maastricht
Starting date: by mutual agreement

As Guest Happiness Server you are the contact person for our guests and relations, the business card of our hotels. You make our guests feel at home, because you don't just stay the night at an LBG Hotels hotel, you come here for a dose of new energy and inspiration. You get energy from the variety of work in one of the LBG Hotels in Maastricht, such as Townhouse, Mabi or Kaboom Hotel. You like to take responsibility, both at the front office and behind the scenes. You like to share your own vision and input so that we can continuously improve every stay. You know how to make guests' stay unforgettable and how to manage all operational matters on a daily basis.


  • know all the hotspots in the area and give guests the best local tips;
  • provide guests with a personalized and unforgettable stay;
  • check reservations,
  • check guests in and out;
  • do administrative work, such as processing payments but also managing stock and placing orders;
  • check the work of housekeeping;
  • are the contact person for housekeeping;
  • provide service;
  • generate and answer reviews.

What’s in it for me?

  • € 11.44 per hour plus vacation allowance (depending on age and experience)
  • After work drinks with your colleagues or team drinks
  • Working in more than 1 hotel, you gain broad experience
  • Travel allowance and pension scheme
  • 5 weeks of vacation per year
  • We celebrate your birthday
  • Free overnight stay as part of your introduction...
  • ...+ standard 1x per year free overnight stay in one of the hotels
  • LBG personnel card with discounts at nearby companies
  • Christmas gift
  • 2 big staff parties per year
  • Collective health insurance
  • Bonus scheme if you bring in other new colleagues
  • Friends & Family discount on overnight stays of 25%, also for yourself

Job requirements


  • have a completed MBO or HBO education, preferably related to hospitality;
  • are always committed for at least 100% and like to work in changing shifts;
  • have experience with delivering hospitality;
  • like to share your ideas proactively in order to offer guests an unforgettable stay;
  • see yourself working within a dynamic young company;
  • enjoy taking on a challenge and thinking in terms of solutions;
  • have a good command of at least the English language orally and in writing, preferably another language;
  • you are a team player with a strong sense of responsibility.

LBG Heroes

Working for one of the LBG Hotels concepts means that you automatically become a member of the LBG Heroes. A team of around 100 mostly young hospitality professionals who excel in hospitality and guarantee an informal working environment with a healthy dose of fun. Working at LBG Hotels means more than just a good salary at the end of the month. With us, you get plenty of room to learn and grow. For all LBG Heroes, there is a discount program for you, your friends and family and every year you get to sleep in one of our hotels. Last but not least, the LBG Hero 'staff outings' are not to be missed.

About LBG Hotels 

LBG Hotels develops and operates innovative hospitality concepts. Since 2007, we have been working with a young team on fun, unusual and striking hotel concepts with quality. And with success: LBG Hotels has already received several awards, including 3x Best Hotel Concept of the Year (Entree Awards), the Dutch Hotel Award and the IMMENS CSR award. Our secret? Keep it fun and keep on surprising! Key words within our company are hospitality, creativity, unorthodox surprise and personal attention. These aspects are woven into all business processes.

We work in an informal setting. We love your own input and encourage you to share it proactively so that you can develop further and together with you LBG Hotels. We are a growing organization and we do this thanks to and together with our team. Do you want a challenge in which you can contribute to growth and in which you can also grow yourself? Then LBG Hotels offers you a unique opportunity.

Do you recognize yourself in the above profile and dare to take the challenge? Then send a motivation and your CV with passport photo to Armando Vermeulen (Jr. Minister of Operations), This email address is being protected from spambots. You need JavaScript enabled to view it..


  • Sint Maartenslaan 3
  • 6221 AV Maastricht
  • +31 (0) 43 321 1111
  • This email address is being protected from spambots. You need JavaScript enabled to view it.