Working for LBG Hotels means working on innovative hospitality concepts in a young and motivated team. We refer to our employees as LBG Heroes and we foster their personal and professional development in order to help us both grow. LBG Hotels is a friendly rebel that never sits still. Do you share our mentality? If so, come and help us develop and implement innovative plans. Do you have what it takes?

We're Hiring: Guest Happiness Server, Amsterdam

Welcome to Qbic, a 'green oasis in a concrete jungle'. It’s a place where you come to recharge, in contrast to the bustling financial district outside. As a receptionist, you are the face of Qbic Hotel WTC in Amsterdam. Chatting with guests? You do it with pleasure. For you, the most important thing is that guests enjoy an unforgettable stay, while you effortlessly manage daily tasks.

You enthusiastically answer all questions and share ‘insider tips’ for an unforgettable visit to vibrant Amsterdam. It’s in your DNA to ensure that guests rate our hotel with a perfect 10. Your personal touch and service truly make the difference.

Receptionist a.k.a. Guest Happiness Server
Qbic Hotel WTC Amsterdam

Parttime or Fulltime
Location: Amsterdam
Start Date: in consultation

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What can you expect from us?
It's not just about a good salary; we provide a complete package of appreciation and perks. We celebrate your birthday, and you get the day off to enjoy it.

As part of your introduction, you will receive a free overnight stay to experience our hospitality firsthand. Additionally, you can stay for free once a year at any of our hotels. And if that’s not enough, you also get a 25% Friends & Family discount.

What else can you expect?

  • A unique Christmas gift to make the holidays extra special.
  • Two amazing staff parties per year to look forward to.
  • The opportunity to work in our other hotels, discover new opportunities, and gain new experiences.

What do we expect from you?
With us, you always give at least 100%, and we appreciate that. Shifts vary? No problem, you are flexible and always ready to go. Hospitality is in your DNA, and it shows. Your proactive attitude ensures that you constantly share ideas to provide our guests with a surprising and unforgettable stay. Challenges? You gladly take them on, always thinking in terms of possibilities and solutions. You have an excellent command of Dutch and English. Speak other languages? Fantastic! As an enthusiastic team player with a strong sense of responsibility, you are an indispensable link in our hospitable team.

Furthermore, you:

  • Provide guests with a personalised, unforgettable stay;
  • Be the local insider's guide for guests and know the best hotspots in the area;
  • Check reservations;
  • Check guests in and out;
  • Do administrative work, such as processing payments, but also manage stock and place orders;
  • Independently take care of filling and clearing the breakfast buffet;
  • Clear tables during the breakfast buffet and keep the lobby spick and span;
  • Check the work of housekeeping;
  • Are the contact person for housekeeping;
  • Provide service to and answer questions from guests;
  • Generate and answer reviews.

About LBG Hotels
Qbic Hotel WTC Amsterdam is part of LBG Hotels. LBG Hotels develops and operates innovative hospitality concepts. Since 2007, we have been working with a young team on fun, unique, and remarkable hotel concepts with quality. And successfully; LBG Hotels has received several awards, including 3x Best Hotel Concept of the Year (Entree Awards), the Dutch Hotel Award, and the IMMENS CSR award. Our secret? Keep it fun and keep surprising! Keywords within our company are hospitality, creativity, unorthodox surprises, and personal attention. These aspects are woven into all our business processes.

We are a growing organization, and we do this thanks to and together with our team. Do you want a challenge where you can contribute to growth and also have the opportunity to grow yourself? Then LBG Hotels offers you the unique opportunity.


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