a.k.a. Guest Happiness Officer

Part-time or full-time (up to 38 hours)
Location: Maastricht
Starting date: immediately

As Guest Happiness Officer you are the leader of the gang. You will work with and guide our reception staff (a.k.a. Guest Happiness Servers). You are the ultimate example of how to turn our guests into fans. Hospitality runs through your blood and because of that you know how to offer our guests an unforgettable stay. You like to take responsibility, both at the front office and elsewhere in the hotel if necessary. You know how to manage operational matters. You like to share your own vision and input so that we can continuously improve our hotel even further.

You....

• know all the hotspots in the area and give guests the best local tips;
• do the operational management and coaching of your team;
• monitor the costs related to the front office department;
• enthuse the up- and cross selling to maximize turnovers;
• are responsible for implementing renewed procedures;
• create the schedules for both the front office and breakfast;
• provide guests with a personalized and memorable stay;
• verify reservations,
• partially work in the front office and checks guests in and out;
• do administrative work, such as processing payments but also managing stock and placing orders;
• check the work of housekeeping;
• are the contact person for housekeeping;
• provide service;
• generates reviews.

What’s in it for me?

• At least € 11.44 per hour plus vacation allowance (depending on age and experience)
• After work drinks with your colleagues or team drinks
• Working in more than 1 hotel, you gain broad experience
• Travel allowance and pension scheme
• 5 weeks of vacation per year
• We celebrate your birthday
• Free overnight stay as part of your introduction...
• ...+ standard 1x per year free overnight stay in one of the hotels
• LBG personnel card with discounts at nearby companies
• Christmas gift
• 2 big staff parties per year
• Collective health insurance
• Bonus scheme if you bring in other new colleagues
• Friends & Family discount on overnight stays of 25%, also for yourself

Job requirements

You.....

• Have a completed MBO or HBO study, preferably related to hospitality;
• At least 3 years of experience as front office supervisor or assistant front office manager;
• You are administratively strong and accurate;
• You take pleasure in achieving the targets set for the front office;
• You are always committed for at least 100% and like to work with changing shifts;
• Have experience with hospitality and service;
• Like to proactively share your ideas to offer guests an unforgettable stay;
• Have knowledge of Amadeus or another PMS, which is an advantage;
• sees yourself working within a dynamic young company;
• Enjoys taking on a challenge and thinking in terms of solutions;
• Fluent in Dutch and English orally and in writing, preferably another language;
• You are a team player with a strong sense of responsibility.

LBG Heroes

Working for one of the LBG Hotels concepts means that you automatically become a member of the LBG Heroes. A team of around 100 mostly young hospitality professionals who excel in hospitality and guarantee an informal working environment with a healthy dose of fun. Working at LBG Hotels means more than just a good salary at the end of the month. With us, you get plenty of room to learn and grow. For all LBG Heroes, there is a discount program for you, your friends and family and every year you get to sleep in one of our hotels. Last but not least, the LBG Hero 'staff outings' are not to be missed.

About LBG Hotels 

LBG Hotels develops and operates innovative hospitality concepts. Since 2007, we have been working with a young team on fun, unusual and striking hotel concepts with quality. And with success: LBG Hotels has already received several awards, including 3x Best Hotel Concept of the Year (Entree Awards), the Dutch Hotel Award and the IMMENS CSR award. Our secret? Keep it fun and keep on surprising! Key words within our company are hospitality, creativity, unorthodox surprise and personal attention. These aspects are woven into all business processes.

We work in an informal setting. We love your own input and encourage you to share it proactively so that you can develop further and together with you LBG Hotels. We are a growing organization and we do this thanks to and together with our team. Do you want a challenge in which you can contribute to growth and in which you can also grow yourself? Then LBG Hotels offers you a unique opportunity.

Do you recognize yourself in the above profile and dare to take the challenge? Then send a motivation and your CV with passport photo to Armando Vermeulen (Jr. Minister of Operations), This email address is being protected from spambots. You need JavaScript enabled to view it..

a.k.a. Foodie

Parttime (on call)
Location: Maastricht
Start date: per direct

Working at one of the LBG Hotels makes you an automatic member of the LBG Heroes: a team of some 100 young professionals with a talent for hospitality who create an informal work environment with a healthy dose of fun. Working at LBG Hotels means more than just a good monthly salary. We also give you the room to learn and grow. All LBG Heroes have access to a discount programme which they can use for themselves and for friends and family. Last but not least: the LBG Heroes staff outings are not to be missed!

Job description

As a Foodie you are responsible for the breakfast in our LBG Hotels in Maastricht, like Townhouse Designhotel or Mabi City Centre Hotel. You make sure that breakfast is ready for our guests in the morning, continuously replenished and you clean and clear our living room. You take care of making the orders yourself and constantly pay attention to the quality of the breakfast.

You....

• prepare the breakfast buffet;
• keep the restaurant in order;
• make the orders for the breakfast;
• make the schedule for the breakfast shifts;
• monitor the quality of the breakfast;
• clean the breakfast area and kitchen.

What’s in it for me?

• € 13.06 per hour including vacation allowance (depending on age and experience)
• After work drinks with your colleagues or team drinks
• Working in more than 1 hotel, you gain broad experience
• Travel allowance and pension scheme
• We celebrate your birthday
• Free overnight stay as part of your introduction...
• ...+ standard 1x per year free overnight stay in one of the hotels
• LBG personnel card with discounts at nearby companies
• Christmas gift
• 2 big staff parties per year
• Collective health insurance
• Bonus scheme if you bring in other new colleagues
• Friends & Family discount on overnight stays of 25%, also for yourself

Job requirements

You:

• always give at least 100% and enjoy working in changing shifts;
• see yourself working in a dynamic young company;
• enjoy taking on challenges and thinking in terms of solutions;
• are a team player with a strong sense of responsibility.

About LBG Hotels

LBG Hotels develops and operates innovative hospitality concepts. Since 2007, we have been working with a young team on fun, special and striking hotel concepts with quality. And with success: LBG Hotels has already received several awards, including 3x Best Hotel Concept of the Year (Entree Awards), the Dutch Hotel Award and the IMMENS CSR award. Our secret? Keep it fun and keep on surprising! Key words within our company are hospitality, creativity, unorthodox surprise and personal attention. These aspects are woven into all business processes.

We work in an informal setting. We love your own input and encourage you to share it proactively so that you can develop further and together with you LBG Hotels. We are a growing organization and we do this thanks to and together with our team. Do you want a challenge in which you can contribute to growth and in which you can also grow yourself? Then LBG Hotels offers you a unique opportunity.

Do you recognize yourself in the above profile and dare to take the challenge? Then send a motivation and your CV with passport photo to Armando Vermeulen (Jr. Minister of Operations), This email address is being protected from spambots. You need JavaScript enabled to view it..

a.k.a. Guest Happiness Server

Part-time or full-time (up to 38 hours)
Location: Maastricht
Starting date: immediately

As Guest Happiness Server you are the contact person for our guests and relations, the business card of our hotels. You make our guests feel at home, because you don't just stay the night at an LBG Hotels hotel, you come here for a dose of new energy and inspiration. You get energy from the variety of work in one of the LBG Hotels in Maastricht, such as Townhouse, Mabi or Kaboom Hotel. You like to take responsibility, both at the front office and behind the scenes. You like to share your own vision and input so that we can continuously improve every stay. You know how to make guests' stay unforgettable and how to manage all operational matters on a daily basis.

You....

• know all the hotspots in the area and give guests the best local tips;
• provide guests with a personalized and unforgettable stay;
• check reservations,
• check guests in and out;
• do administrative work, such as processing payments but also managing stock and placing orders;
• check the work of housekeeping;
• are the contact person for housekeeping;
• provide service;
• generate and answer reviews.

What’s in it for me?

• € 11.44 per hour plus vacation allowance (depending on age and experience)
• After work drinks with your colleagues or team drinks
• Working in more than 1 hotel, you gain broad experience
• Travel allowance and pension scheme
• 5 weeks of vacation per year
• We celebrate your birthday
• Free overnight stay as part of your introduction...
• ...+ standard 1x per year free overnight stay in one of the hotels
• LBG personnel card with discounts at nearby companies
• Christmas gift
• 2 big staff parties per year
• Collective health insurance
• Bonus scheme if you bring in other new colleagues
• Friends & Family discount on overnight stays of 25%, also for yourself

Job requirements

You.....

• have a completed MBO or HBO education, preferably related to hospitality;
• are always committed for at least 100% and like to work in changing shifts;
• have experience with delivering hospitality;
• like to share your ideas proactively in order to offer guests an unforgettable stay;
• see yourself working within a dynamic young company;
• enjoy taking on a challenge and thinking in terms of solutions;
• have a good command of at least the English language orally and in writing, preferably another language;
• you are a team player with a strong sense of responsibility.

LBG Heroes

Working for one of the LBG Hotels concepts means that you automatically become a member of the LBG Heroes. A team of around 100 mostly young hospitality professionals who excel in hospitality and guarantee an informal working environment with a healthy dose of fun. Working at LBG Hotels means more than just a good salary at the end of the month. With us, you get plenty of room to learn and grow. For all LBG Heroes, there is a discount program for you, your friends and family and every year you get to sleep in one of our hotels. Last but not least, the LBG Hero 'staff outings' are not to be missed.

About LBG Hotels 

LBG Hotels develops and operates innovative hospitality concepts. Since 2007, we have been working with a young team on fun, unusual and striking hotel concepts with quality. And with success: LBG Hotels has already received several awards, including 3x Best Hotel Concept of the Year (Entree Awards), the Dutch Hotel Award and the IMMENS CSR award. Our secret? Keep it fun and keep on surprising! Key words within our company are hospitality, creativity, unorthodox surprise and personal attention. These aspects are woven into all business processes.

We work in an informal setting. We love your own input and encourage you to share it proactively so that you can develop further and together with you LBG Hotels. We are a growing organization and we do this thanks to and together with our team. Do you want a challenge in which you can contribute to growth and in which you can also grow yourself? Then LBG Hotels offers you a unique opportunity.

Do you recognize yourself in the above profile and dare to take the challenge? Then send a motivation and your CV with passport photo to Armando Vermeulen (Jr. Minister of Operations), This email address is being protected from spambots. You need JavaScript enabled to view it..

a.k.a. Gate Keeper

Part-time
Location: Maastricht
Start date: per direct

Job description

As a Gate Keeper, you are the point of contact for guests at night and you ensure safety in the hostel. You provide service by answering questions and checking guests in or out, you perform administrative tasks and support us with minor cleaning or other activities while keeping an eye on things. It could also just be that a drink is ordered from you in the late hours.

Your responsibilities include:

• monitoring security in the hotel;
• checking guests in and out and make payments if necessary;
• providing service to guests;
• doing administrative work;
• answering the phone;
• doing cleaning work and other support tasks;
• serving guests their drinks late at night.

Job requirements

You.....

• commit yourself 100% and enjoy shift work
• maybe want to combine this job with your studies or other activities or jobs
• are service-minded
• are proactive and enjoy sharing ideas on how to give guests an unforgettable stay
• see yourself working for a young and dynamic company
• have an excellent verbal command of the Dutch or English language
• are a team player with a strong sense of responsibility

What's in it for me

• € 10.93 per hour plus vacation allowance (depending on age and experience
• After work drinks with your colleagues or team drinks
• Working in more than 1 hotel, you gain broad experience
• Travel allowance and pension scheme
• 5 weeks of vacation per year
• We celebrate your birthday
• Free overnight stay as part of your introduction...
• ...+ standard 1x per year free overnight stay in one of the hotels
• LBG personnel card with discounts at nearby companies
• Christmas gift
• 2 big staff parties per year
• Collective health insurance
• Bonus scheme if you bring in other new colleagues
• Friends & Family discount on overnight stays of 25%, also for yourself

LBG Heroes

Working at one of the LBG Hotels makes you an automatic member of the LBG Heroes: a team of some 100 young professionals with a talent for hospitality who create an informal work environment with a healthy dose of fun. Working at LBG Hotels means more than just a good monthly salary. We also give you the room to learn and grow. All LBG Heroes have access to a discount programme which they can use for themselves and for friends and family. Last but not least: the LBG Heroes staff outings are not to be missed!

About The Green Elephant Hostels, a concept by LBG Hotels

The Green Elephant Hostels was developed by LBG Hotels, which creates and implements innovative hospitality concepts. We’ve been working with a young team since 2007 years to develop high-quality hotel concepts that are attractive, unusual, and striking. And successfully too: LBG Hotels has won several awards over the years, including three Entree Awards for the Best Hotel Concept of the Year, the Dutch Hotel Award, and the IMMENS CSR Award. Our secret? Keep it fun and keep surprising people!

The Green Elephant Hostel is your oasis in Maastricht. We bring together a community of digital nomads, sustainability-minded budget world travellers, and health lovers who value clean living. Our goal is to use hospitality to create an even fitter, greener, and healthier world – one person at a time. Staying at The Green Elephant is a chance for you to focus on yourself and give your well-being a boost. Common sense of being.

We work in an informal setting and encourage you to participate and share this proactively so that you can grow and develop alongside us. Our organization continues to grow thanks to the input of our team.

Does the description above sound like you and are you up for the challenge? If so, send your CV and cover letter (with a passport photo) to Olaf Bertholet, Mister Green, at This email address is being protected from spambots. You need JavaScript enabled to view it..

a.k.a. Cinderella / King Clean

Parttime
Start date: per direct

Job description

As Cinderella or King Clean, a high crispy clean level makes you happy. You will get to work in the coolest and newest hostel of Europe, just nominated for Best Hotel Concept of 2019. You will fly through every single shared area in The Green Elephant to make everything spotless, from Tiny Dream Houses halls and our DIY Meal Prepper guest kitchen, to Morgenfrisk bath houses and our wellness. Feel free to skip all guest rooms and Tiny Dream Houses, those are for our housekeeping partner company. During work you will probably meet a few digital nomads, sustainability-minded budget world travelers, and health lovers who value clean living.

Your responsibilities include:

• are not afraid to roll up your sleeves and take action;
• love to see results quickly;
• are responsible for cleaning all shared areas in the hostel;
• work closely together with our front office team;
• offer each guest you meet during work a big smile!

Job requirements

You:

• commit yourself 100% and enjoy shift work
• maybe want to combine this job with your studies or other activities or jobs
• are service-minded
• are proactive and enjoy sharing ideas on how to give guests an unforgettable stay
• see yourself working for a young and dynamic company
• have an excellent verbal command of the Dutch or English language
• are a team player with a strong sense of responsibility

What's in it for me

• After work drinks with your colleagues or team drinks
• Working in more than 1 hotel, you gain broad experience
• Travel allowance and pension scheme
• 5 weeks of vacation per year
• We celebrate your birthday
• Free overnight stay as part of your introduction...
• ...+ standard 1x per year free overnight stay in one of the hotels
• LBG personnel card with discounts at nearby companies
• Christmas gift
• 2 big staff parties per year
• Collective health insurance
• Bonus scheme if you bring in other new colleagues
• Friends & Family discount on overnight stays of 25%, also for yourself

LBG Heroes

Working at one of the LBG Hotels makes you an automatic member of the LBG Heroes: a team of some 100 young professionals with a talent for hospitality who create an informal work environment with a healthy dose of fun. Working at LBG Hotels means more than just a good monthly salary. We also give you the room to learn and grow. All LBG Heroes have access to a discount programme which they can use for themselves and for friends and family. Last but not least: the LBG Heroes staff outings are not to be missed!

About The Green Elephant Hostels, a concept by LBG Hotels

The Green Elephant Hostels was developed by LBG Hotels, which creates and implements innovative hospitality concepts. We’ve been working with a young team since 2007 years to develop high-quality hotel concepts that are attractive, unusual, and striking. And successfully too: LBG Hotels has won several awards over the years, including three Entree Awards for the Best Hotel Concept of the Year, the Dutch Hotel Award, and the IMMENS CSR Award. Our secret? Keep it fun and keep surprising people!

The Green Elephant Hostel is your oasis in Maastricht. We bring together a community of digital nomads, sustainability-minded budget world travellers, and health lovers who value clean living. Our goal is to use hospitality to create an even fitter, greener, and healthier world – one person at a time. Staying at The Green Elephant is a chance for you to focus on yourself and give your well-being a boost. Common sense of being.

We work in an informal setting and encourage you to participate and share this proactively so that you can grow and develop alongside us. Our organization continues to grow thanks to the input of our team.

Does the description above sound like you and are you up for the challenge? If so, send your CV and cover letter (with a passport photo) to Olaf Bertholet, Mister Green, at This email address is being protected from spambots. You need JavaScript enabled to view it..

a.k.a. Foodie

Parttime
Start date: per direct

Job description

As a Foodie you will take care of the healthy buffet, the bar and everything else in the all-day restaurant of The Green Elephant: Serendipity. It is open from breakfast to drinks and since your foodie heart beats faster for responsible and healthy food, you automatically transfer your enthusiasm. You are 'all-round' for a reason, because you love variety and are just as happy working in the front office when the work demands it. You are the philosophy of The Green Elephant in the flesh: someone who already lives consciously, loves healthy food and takes good care of themselves. From regular sports to meditation; you give conscious attention to yourself and know how to inspire our guests to do the same.

Your responsibilities include:

• preparing the breakfast buffet
• changing dishes over day for lunch, dinner and drinks
• making sure the buffet looks attractive
• knowing exactly which dishes need to be served at what times during the day
• giving guests advice on suitable dishes for certain food intolerances
• ensuring the restaurant stays tidy
• doing the orders
• making the schedule for the shifts
• ensuring the quality of the buffet
• cleaning the restaurant and kitchen
• supporting at the front office
• making cocktails and serving other drinks at the bar

What's in it for me

• € 10.93 per hour plus vacation allowance (depending on age and experience)
• After work drinks with your colleagues or team drinks
• Working in more than 1 hotel, you gain broad experience
• Travel allowance and pension scheme
• 5 weeks of vacation per year
• We celebrate your birthday
• Free overnight stay as part of your introduction...
• ...+ standard 1x per year free overnight stay in one of the hotels
• LBG personnel card with discounts at nearby companies
• Christmas gift
• 2 big staff parties per year
• Collective health insurance
• Bonus scheme if you bring in other new colleagues
• Friends & Family discount on overnight stays of 25%, also for yourself

Job requirements

You:

• commit yourself 100% and enjoy shift work
• have experience in the hospitality sector
• are proactive and enjoy sharing ideas on how to give guests an unforgettable stay
• have knowledge of Amadeus or any other PMS, that would be an advantage
• see yourself working for a young and dynamic company
• enjoy a new challenge that encourages you to use your problem-solving skills
• have an excellent verbal and written command of the Dutch and English languages (other languages considered an advantage)
• are a team player with a strong sense of responsibility

LBG Heroes

Working at one of the LBG Hotels makes you an automatic member of the LBG Heroes: a team of some 100 young professionals with a talent for hospitality who create an informal work environment with a healthy dose of fun. Working at LBG Hotels means more than just a good monthly salary. We also give you the room to learn and grow. All LBG Heroes have access to a discount programme which they can use for themselves and for friends and family, and also you’re allowed to sleep in one of our hotels once per year. Last but not least: the LBG Heroes staff outings are not to be missed!

About The Green Elephant Hostels, a concept by LBG Hotels

The Green Elephant Hostels was developed by LBG Hotels, which creates and implements innovative hospitality concepts. We’ve been working with a young team since 2007 years to develop high-quality hotel concepts that are attractive, unusual, and striking. And successfully too: LBG Hotels has won several awards over the years, including three Entree Awards for the Best Hotel Concept of the Year, the Dutch Hotel Award, and the IMMENS CSR Award. Our secret? Keep it fun and keep surprising people!

The Green Elephant Hostel is your oasis in Maastricht. We bring together a community of digital nomads, sustainability-minded budget world travellers, and health lovers who value clean living. Our goal is to use hospitality to create an even fitter, greener, and healthier world – one person at a time. Staying at The Green Elephant is a chance for you to focus on yourself and give your well-being a boost. Common sense of being.

We work in an informal setting and encourage you to participate and share this proactively so that you can grow and develop alongside us. Our organization continues to grow thanks to the input of our team.

Does the description above sound like you and are you up for the challenge? If so, send your CV and cover letter (with a passport photo) to Olaf Bertholet, Mister Green, at This email address is being protected from spambots. You need JavaScript enabled to view it..